Shipping policy
SHIPPING POLICY
Order Processing
- All orders placed through Fit Haven Place are processed and released for shipping within 3 working days (Monday–Friday, excluding UK public holidays).
- As a dropshipping store, we do not hold stock at our physical location. All items are dispatched directly by our trusted dropshipping partners.
Shipping Costs
- Shipping costs are calculated at checkout based on the standard carrier rates, which take into account the weight, size, and destination of your order.
- Customers will see the applicable shipping charges before completing their purchase.
Shipping Times
- Delivery times vary depending on the product, supplier, and shipping destination.
- Standard estimated delivery:
- UK Orders: 5–15 working days
- International Orders: 10–25 working days
- Please note: These are estimated timeframes, and actual delivery may vary due to supplier processing, customs clearance, or courier delays.
Order Tracking
- Once your order has been dispatched, you will receive a confirmation email with tracking details (where available).
- Tracking availability depends on the shipping method and supplier.
Delays & Responsibility
- While we work with reliable dropshipping partners, unforeseen delays (e.g., customs inspections, courier issues, or global shipping disruptions) may occur.
- Fit Haven Place is not responsible for delays outside our control but will assist in resolving issues with our suppliers wherever possible.
Customs, Duties & Taxes
- International customers are responsible for any customs fees, import duties, or local taxes imposed by their country.
- Fit Haven Place is not liable for these additional charges.
Incorrect Addresses & Failed Deliveries
- Please ensure your shipping details are accurate at checkout.
- Orders returned due to incorrect or incomplete addresses may incur additional reshipping charges.
Contact Us
For questions about shipping, please contact us:
📧 Email: Frank@mealtd.co.uk
📞 Phone: 07736791898